Your "No-Stress" Insurance & Fair Play Rules
Full insurance, trust and mutual respect
Your rental includes full insurance with zero excess, subject to the agreed rental and insurance conditions.
We do not require a security deposit, retain your bank card or block funds on it. You can pay by debit card, credit card or cash.
We treat you with care and respect, and simply ask for the same in return: look after the car, drive responsibly and take extra care when parking.
For your peace of mind, take your belongings with you and avoid leaving valuables visible inside the vehicle.
The driver is responsible for following traffic rules and for any fines or penalties imposed by the relevant authorities.
🧠 Drive with Awareness & Common Sense: Please do not confuse "Full Insurance" with the freedom to drive recklessly. We don’t look at tiny details, small scuffs, or minor stone chips—we focus on the big picture. Treat the car as if it were your own. For your safety, always keep to the right and maintain a safe distance.
🚫 Zero Tolerance (Alcohol & Drugs): This is our strictest rule. Driving under the influence of alcohol, drugs, or medication that impairs your judgment is strictly prohibited. If this rule is broken, all insurance is void.
⚖️ Legal Responsibility: While our insurance covers 100% of the damage to the car (€0 cost to you), you remain personally responsible for any legal consequences or police actions. Legal liability is independent of car insurance.
🅿️ Parking & Towing: Never park on yellow lines or prohibited zones. If the police tow the car to the Municipal Deposit (Pound), you are 100% responsible for the fines and the costs to recover the vehicle.
🛣️ No Off-Roading: Our cars are for paved roads only. Driving on dirt tracks or off-road is strictly forbidden.
🛞 Wheels & Rims: We cover normal wear, but damage caused by hitting curbs at high speed or reckless driving is considered negligence and is not covered.
🎒 Theft & Interior: Do not leave valuables visible inside the car. Always use the trunk (boot). We are not responsible for items stolen from inside the cabin.
🔑 Lost Keys: You will be responsible for the costs of displacement and delivery of a replacement key.
Enjoy the freedom! We trust you to drive safely and respect the island. We are here to make your trip easy and stress-free.
Thank you for your trust. Enjoy Tenerife.